- Contact Us
Get in touch,
with our team today.
- Your doctor work closely with a multidisciplinary healthcare team to coordinate your care plan
- Choose between face-to-face or secure video calls
- On-site support for infusions, testing, and care plans
- Frequently Asked Questions
Your Questions, Answered.
Have another question? Please contact our team.
Do I need a referral to see a GP at Castle Medical?
No referral is needed to book an appointment with a GP at Castle Medical. Whether you’re coming in for a routine check-up, ongoing care, preventive health support, or a new concern, you can book directly with our team at the location most convenient for you.
Which location should I visit?
You’re welcome to visit whichever Castle Medical clinic is most convenient for you. If you’re unsure, our team can help match you with the right GP based on your needs, preferred appointment times, and location. We also aim to support continuity of care by helping you see the same doctor whenever possible.
How do I prepare for my first appointment?
To help us make the most of your visit, please bring:
- Your Medicare card and photo ID
- Any current medications or prescriptions
- Relevant medical records, scans, or test results
- Referral letters (if you have them)
- A list of questions or concerns you’d like to discuss
Arriving a few minutes early will also allow time to complete any new patient forms before your consultation.
Can I see the same GP each visit?
Whenever possible, yes. We encourage continuity of care so your GP can better understand your medical history, health goals, and ongoing needs. Seeing the same doctor regularly often leads to more personalised and effective care.