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Medicare Authorisation Changes

(from 1 July 2026)

Making Medicare Simpler ​

From 1 July 2026, Medicare is changing how patients authorise eligible bulk-billed services.

If your appointment is bulk-billed, you may be asked to confirm your Medicare authorisation before, during or after your appointment. This helps us process your Medicare claim on your behalf.

What is Changing?

Patients may be able to complete their Medicare authorisation:

The new process is designed to make Medicare claiming easier, more flexible and mor secure.

What Do I Need to Do?

If you receive a Medicare authorisation request:

01
Check your SMS or email
You may receive a secure link asking you to confirm your Medicare authorisation.
02
Complete the authorisation request
Review the information and provide your consent.
03
We’ll take care of the rest
Once confirmed, we can process your Medicare claim for your eligible bulk-billed service.

If you have any questions about Medicare authorisation, please speak with our reception
team or contact your local Castle Medical clinic.

We’re here to help.

Find your clinic: castlemedical.com.au

Care That Continues.

Your Questions, Answered.

Have another question? Please contact our team.

Why am I receiving this request?

Medicare now requires patients to confirm their authorisation for eligible bulk-billed services. While this isn’t a new requirement, the way consent is collected is changing.

Yes. If you receive an authorisation request, please complete it as soon as possible so we can finalise your Medicare claim.

Yes. Paper forms remain available for patients who prefer them.

Yes. The new process has been introduced to improve privacy, security and transparency in Medicare claiming. 

Visit the official website to learn more about the Assignment of Benefit changes commencing 1 July 2026.

We have revised our consultation fees at Castle Hill Medical Centre and Castle Medical Lindfield.
 
Please refer to our Fees section for information about our latest consultation fees.
 
Thank you for your understanding.
Fees changes at Castle Hill Medical Centre apply from 13 July 2026.