Feedback & Privacy Policy

Privacy Statement

Castle Medical manages all patient records with a high degree of confidentiality and also adheres to privacy law requirements at all times. A copy of Castle Medical’s Privacy Policy is available in our Waiting Area noticeboards or Reception or simply click on this link below:

Tell us what you think.

We are committed to improving the way we provide services to the community. Send us your feedback or share a good story so we can recognise and thank our teams for their effort. If you have made a complaint and believe a satisfactory outcome is not achieved, the complaint can then be directed to the NSW Health Care Complaints Commission for action by calling 1800 043 159.

Note: This form cannot be used for direct communication with doctors and is not to be used for booking appointments.